Far too often, agencies place au pairs with families without appropriate screening taking place. These agencies sometimes do not even interview the au pairs; they merely ask that they fill in a form. At this point, the applicant becomes a registered au pair with that particular agency and may be placed with a family. Families therefore receive candidates with no reference checks, no criminal clearance checks and no knowledge of how this particular candidate interacts with children. This is not only unprofessional but also dangerous as the family has no idea as to who they are allowing to care for their children. For this reason, and in order to promote a long-lasting and successful working relationship, Jozi Cares is committed to ensuring that every registered au pair has undergone a thorough screening and assessment process. This is the foundation on which Jozi Cares was created and one which every family can be certain we take seriously.
To begin with, every candidate is required to complete our online registration form which gives us an indication of the au pairs particulars, their previous work experience, along with contact details of their references, and a description of who they are and what they can offer a family. Au pairs must satisfy certain minimum requirements: they must be in possession of a Matric certificate, a valid driving licence and reliable car and they must have previous childcare experience.
Once Jozi Cares receives this registration form, and provided the au pair satisfies our minimum requirements, all of their references will be contacted. References will be asked to confirm the particular candidate’s employment, what their role entailed during their period of employment, and to provide a brief description of the au pair. These reference checks are done via email in order to ensure that transparency is upheld throughout the screening and registration process, and will be available to families.
Following this, suitable au pairs will be invited for a personal interview. During the personal interview a series of relevant questions will be asked about the candidate and their child care experience. The candidate will then complete a recognized Personality Assessment in order to highlight various personality characteristics and to place the au pair with the most suitable family. This is of great importance in the screening process and assists in ensuring a placement which is both prosperous and long-lasting. The candidate will be informed of the nature of the Personality Assessment and will be asked to provide consent for the voluntary assessment. The assessment will only be used for the purpose of placing au pairs appropriately, and will not be used for recruitment purposes (i.e., to disqualify an au pair from being hired). Au pairs will also be given the option of receiving feedback on the Personality Assessment. Finally, all au pairs are required to undergo a criminal clearance check with results of this being made available to all clients.
Once this is all done, the au pair is ready to be recommended to suitable families. No au pair will be registered as an au pair until they have undergone our thorough screening process and, if an au pair fails to meet any of the requirements (for example a negative reference is received), they will not be recommended to any family.